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Terms & Conditions

Terms & Conditions

These Terms & Conditions govern your use of the RLS Balance website and the purchase of our products and services. By using this website, you agree to these terms.

1. About Us

RLS Balance is the trading name of [Your Company Name], a UK-registered company.
Contact: [email/contact form]

2. Use of This Website

You agree not to misuse the website or engage in unlawful activity. All content is the property of RLS Balance and may not be reproduced without permission.

3. Products & Services

Our products are nutritional supplements intended to support general wellbeing.
They are not intended to diagnose, treat, cure, or prevent any disease.
All product information is for educational purposes only.

4. Ordering

By placing an order, you confirm that:

  • You are aged 18 or over
  • The information you provide is accurate

We reserve the right to refuse an order.

5. Pricing & Payment

Prices are shown in GBP and include VAT where applicable.
Payment is taken securely at checkout.

6. Delivery

Delivery is free.
Orders typically dispatch within 1–7 working days.
Monthly subscription deliveries aim to arrive around the 1st of each month, but dates cannot be guaranteed.

7. Returns & Refunds

For safety reasons, supplements cannot be returned once opened.
If your order is damaged, incorrect, or faulty, contact us within 14 days for a resolution.

8. Subscriptions

Subscriptions renew automatically.
You can amend, pause, or cancel your subscription at any time through your account.

9. Disclaimer

Content on this website is not medical advice.
Please speak to a healthcare professional if you have concerns about your health or symptoms.

10. Governing Law

These terms are governed by the laws of England and Wales.